Shipping Policy

Our current public launch is focused on United States delivery.

Processing time

Order processing begins after payment is confirmed. Processing time can vary by product availability, order review, carrier scheduling, and delivery destination.

Delivery expectations

Product pages and checkout provide the clearest available delivery expectations before purchase. Delivery estimates are not guarantees, and carrier delays can occur due to routing, weather, access restrictions, peak periods, or other events outside our control.

Tracked delivery

Tracked delivery is used when tracking is available from the carrier. Tracking details are provided when the order is dispatched or when the carrier makes tracking available.

Customer delivery details

Please provide a complete and accurate delivery address at checkout. A phone number may be requested when carrier coordination is needed for furniture delivery.

Before ordering

Please measure the product footprint, room clearance, doorway access, stair access, and delivery path before ordering. If you have questions about fit, contact us before checkout.

Support

For shipping or delivery questions, contact contact.thecapitolhome@gmail.com. We aim to respond within 24-48 business hours.